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Based in Wales Conwy • North Wales
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Shipping & Delivery

Clear delivery options. No Shortcuts.
Careful packing Guitars packed properly
Working days Dispatch & couriers
Questions? Contact us

Guitar setup before dispatch

Every guitar is checked and adjusted before it leaves us.

  • Inspect playability
  • Check relief, action & intonation
  • Test electronics and hardware
  • Make setup adjustments where required
Some guitars may require additional setup time.
Please allow up to 1–2 working days extra before dispatch when required.

Need it fast?

If you have a deadline, please add the date you need the item by in the order notes at checkout. We’ll do everything we can to meet it and contact you straight away if there’s an issue.

Express delivery: next working day after dispatch.

UK shipping

Choose your delivery speed at checkout.

Service
Typical time
Price
Small parts & accessories
Strings, small parts, cables, vinyl
2–3 working days
£3.50
Small / medium items
Pedals, stands, cases
3–5 working days
£4.99
Guitars & larger items
Guitars, combos, heavier items
3–5 working days
£9.99
Express small / medium
Next working day (after dispatch)
Next working day
£9.99
Express guitars & amps
Next working day (after dispatch)
Next working day
£14.99
Express delivery applies to courier transit time only.

Highlands, Isles & Ireland

Some locations may require a courier surcharge. If this applies, we’ll let you know before dispatch.

International shipping

International shipping is available on a quote basis. Contact us with the item(s) and delivery country/postcode.

Contact us Returns

FAQ

Will I get tracking?
Yes — once dispatched, tracking will be sent where provided by the courier.
What if I need it by a specific date?
Add the date in the order notes at checkout.
Does Express guarantee next day?
Express is next working day after dispatch. Setup time may still apply.